Privacy Notice

Security and Fraud

We want you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL). The transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Ubbvitamins.com's secure server. It cannot be read in transit.

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Ubbvitamins.com will cover the entire liability for you, up to the full $50. Ubbvitamins.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at baxcoinc.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Our Return Policy

We are so confident of the quality of our products that we offer an unconditional 100% satisfaction guarantee:

If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for a refund. You are covered by this unconditional money back guarantee for a full 60 days from your date of purchase. Please include your Name, Address, daytime phone number and reason for return along with your product.

Mail returns to:
UBB Vitamins
Attn: Returns
205 Lemon Creek Dr.
Walnut, CA 91789
United States of America

We will credit your account within one week of receiving your return. Please note that customers are responsible for the postage on return items and will not be refunded for those charges.

Please e-mail or call our Customer Care Department at cs@ubbvitamins.com or (877) 882-2926 within 60 days of the shipment date to receive authorization and return instructions.