Email:
Customer Service: cs@ubbvitamins.com
Sales Department: sales@ubbvitamins.com
Billing Department: billing@ubbvitamins.com
General Inquiry: info@ubbvitamins.com
We provide 24/7 email support 7 days a week for our customers. In addition, our team of experts are committed to a 24 hour turn around time for all emails.
Telephone:
Phone: (909) 595-0826 or 1-877-88-BAXCO (22926)
Fax: (909) 595-6600
Hours of Operation:
Mon-Fri: 8am-9pm PST
Sat: 9am-2pm PST
Sun: Email Support
Write to Us:
UBB Vitamins
205 Lemon Creek Dr.
Walnut, CA 91789
United States of America
Our Mission

Our mission is to improve lives by providing natural health products and vitamins at a competitive price in collaboration with meeting the highest standards of quality.
Our Vision

Our vision is to break new grounds to a healthier world and to make quality, integrity and excellence hallmarks of the way we conduct business. By executing this vision throughout our organization, we will be identified by our employees and customers as the best health company in the world, resulting in value for all.
Our Values
- Quality - We are committed to excellence. Strive for doing things right the first time and having the passion to continuously improve the way we conduct business.
- Integrity - Communicate in an open and honest manner, taking responsibility for our actions and to respect the privacy of our customers.
- Leadership - To inspire others, be role models, be open minded to change and new ideas, and be proactive.
- Respect for People - We promote a diverse culture and an environment of mutual respect for our employees, customers, and communities.
- Teamwork - To share information openly, seek input and listen to others, to be flexible and receptive. Working together to achieve common goals is the foundation of our success.
Who We Are

UBB Vitamins was established in 1996 and incorporated in 2001 as Baxco Pharmaceutical, Inc. With nearly ten years of operation, Baxco Inc. continues to grow and have established business markets in 6 different countries; U.S.A., Canada, China, Hong Kong, Korea, and Vietnam. Though we started as a family business and have grown into a global corporation, our company culture and roots remains unchanged.
Our Culture

Baxco Pharmaceutical has a very powerful commitment to quality, safety and excellent service, which is implemented throughout every aspect of our corporation. Operating on the highest ethical standards, we test all of our products for quality through independent analytical and microbiological laboratories to ensure that each of our products meets our specifications. We believe in giving our customers what we claim on the label. Our goal is to improve health and ensure longevity leading to a healthier and happier life.
Our Internet Presence

We received thousands of phone calls, letters, emails, and facsimiles inquiring about our products and the most commonly asked question was always, where can I find Baxco's UBB? brand? In response to the high number of personal inquires, we launched ubbvitamins.com. This allows us to provide our customers with a direct source for high quality health products without the inflated prices found at many of our competitors.